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Be of Service but NEVER Be Servile - Geoffrey James

  • RSC Administrator
    • 1373 posts
    June 9, 2009 9:48 AM PDT
    Geoffrey James recently published an article on the difference between being of service versus being servile. I enjoyed it and thought you might like to read it, too. Just click here. At this link, you can also sign up to get James' "Sales Machine" updates via email or RSS feed. It's an easy way to keep up with his articles, which I've found to be quite informative.
  • Heather Schwartz
    • 41 posts
    June 9, 2009 10:45 AM PDT
    Nice summary of good customer service!