Questions to ask when hiring a salesperson

    • 37 posts
    October 26, 2011 11:46 AM PDT

    What questions do you ask when hiring a

    - media rookie, but someone with selling experience?

    - media veteran?

    • 455 posts
    October 28, 2011 8:50 AM PDT

    My experience is that a salesperson with no media experience becomes furstrated and will have a difficult time selling an intangible product...unless they know a LOT of people.

    With a media veteran, you need to make sure they haven't bashed other media sources and can articulate the advantages of your property without looking like he's talking out of both sides of his mouth. Also, is he open to new ideas and training. 

     

    • 16 posts
    October 31, 2011 7:25 AM PDT
    Thanks for the response, Jack.  While I've interviewed and hired a lot of people in other businesses, I'm kind of new to radio/media hiring.  I especially like the point about bashing other media sources.  A marketing professional should see the advantage of promoting your brand through a number of different media.
    • 994 posts
    November 2, 2011 3:51 PM PDT

    Rookie or veteran, I'd be inclined to get the individual's take on a wide range of important issues, in a conversational setting similar to that of our meetings with clients.  His or her answers would, of course, lead to other questions and categories.  But just for starters:

     

    Why do you want this position?   Why this company?

     

    What do you hope to accomplish as a member of our sales team?

     

    What is advertising?  Why is it important?

     

    What are the attributes of a successful advertising campaign?    

     

    What do you perceive your role to be in the relationship with a client?

     

    What strengths do you bring to the table?  Where would you like some help?

     

    The late Jim Williams created a multiple page questionnaire filled with probing questions, some of which probably would not pass EEO muster today.  But I know a number of successful broadcasters who have used Jim's original "knock-out form" as a template, fine-tuning and improving upon it, for the purpose of dissecting candidates for a sales position.  I know of at least a couple RSC members who are most familiar with this.  Perhaps they'll take a few moments to share their insights.