Has anyone had success with a Real Estate Company utilizing your web site & radio? Many realtors are struggling right now and have reduced advertising. Has anyone had success in gettting some new dollars with an innovative idea?
Mike, I must have missed this when you first posted it in 2009. I started working with a local Realtor named Chud Wendle in 2010, and his story is certainly a good (if belated) response to your post.
Chud had married a Pullman girl and had decided to moved here from Spokane, where he'd been running his family's highly successful automobile dealerships for many years. After cashing out of the family car business (and developing a popular strip mall where the main dealership had once stood), he and his young family moved to our community, where he launched into a new career as a Realtor. Without going into the back story in much more detail, I started following his Facebook and blog posts and eventually had a chance to meet with him over coffee. I told him that I'd often wondered whether a person just starting out in real estate could shave many years off the time it would normally take to become well-known and established in a local market, through a smart, consistent radio advertising campaign. I said that I had a particular idea in mind, but I didn't want to share it unless he agreed up front that, if he liked the idea, he would either run it on my stations, or else not use it in any form whatsoever. He agreed. So, I suggested that we brand him as "Pullman's Real Estate Expert" and have him voice an ongoing series of Real Estate tips. He was a great fit for this campaign, audacious as it sounded to have the new guy position himself this way. I cautioned him that if he started doing this, two things would happen: 1) he would incur the wrath of most of the real estate agents in town (which happened); and 2) every media salesperson in the market would be after him for a piece of this (which also happened). But I'd advised him that he didn't have enough money to do justice to this campaign on more than two stations and obtained his agreement that he would not sacrifice frequency for reach.
After 3-4 months, he began to see the fruit of this effort and continued to leap-frog over 95% of the other agents in the market, both in terms of prominence and, more importantly, the business he was writing. Anecdotes and success stories abound, including one rather embarrassing situation where a lady who'd been working with another agent in the same office came in and rather loudly announced that she wanted to start working with Chud instead. Many of the people who contacted him for representation in a real estate transaction cited his radio advertising as the reason they'd sought him out.
The spots ran every day, every week, all year long. We changed ad copy every 2-4 weeks. Chud was not afraid to tackle touchy subjects, including FSBO's. At my suggestion, he created a special area on his website devoted to helping people who wanted to sell their own homes. The logic, of course, was that most people who start out trying to sell their homes eventually bag it and go with a Realtor. We wanted that Realtor to be Chud.
His campaign ran successfully for 3 years or so, until he decided to move with his family back to Spokane to pursue a new dream.
I'll upload a couple samples from the campaign below. It's one of the most fun (and professionally satisfying) campaigns I've ever put together for an advertiser, and I was sorry to see it end.
Interestingly, one of the very few Realtors who openly praised Chud for his RE101 campaign happens to be another client of mine, who's new branding campaign is described here.
As far as radio advertising goes, the best tip on advertising real estate came from a broker who bought from me.
Her secret was to take that listing with the most perks people look for in a home and advertise that home exclusively. A perk could be almost anything from a list of 'hot' features people like.
Once we were on the air, during one visit, a couple came in to find out about the property with the big fenced backyard and in ground pool. The broker said they heard the ad. She said it always happens this way. People come in asking for the listing that had a certain thing important to them. She said she always had several homes with each 'perk' in various price ranges...the trick was getting them there so they could show some homes.
And, by the way, she was the top selling agency in the county.
My client, Chris Clark, has in recent months been airing a spot in which he details the things he does for people who list their homes with him...money he spends out of his own pocket to expedite a favorable result. In other words, here's what HE does to earn his commission.
The current spot followed on the heels of an earlier message that demonstrated "by the numbers" his success in selling homes, and his singular focus in working for home SELLERS, rather than presenting himself as a guy who does it all. By excluding a pitch to buyers, he really frames himself as the expert of choice for people wanting to sell their home. You can listen to both spots below. I'd love to hear what you think of the approach.