Radio Sales Café

How do you move your clients from just being "satisfied" to being "loyal"? "Satisfaction" is "I got what I came for." For me, that's a 5 on a scale of 1-10. "Loyalty" is where your client continues to buy, recommends you, resists the competition and will work through problems. For more on this question, check out this week's free Win-Win Sales & Motivation Newsletter at www.JerrysSalesInsight.com Share the tools you use to move clients from satisfaction to loyalty. Jerry Frentress AKA: The Power Tools Guy